★★★★★“I had an amazing experience at Ila Spa! From the moment I walked in, the atmosphere was incredibly relaxing, and the staff were welcoming and professional. I enjoyed several of their unique treatments, including the robo massage, red light therapy, hyperbaric chamber, and the sauna/steam room, which were all fantastic. The gym facilities are also excellent. The therapist was skilled, and the natural oils used during my treatment were heavenly. The spa itself is beautifully designed, offering a peaceful and rejuvenating environment. Highly recommend this place for anyone seeking a top-notch spa experience!“
★★★★★The place is a fantastic spa 🧖♂️ with a must-try robotic 🤖 massager! 💆♂️ ila Only Spa at Lotte New York 🗽 Palace 🏰 hotel 🏨 offers a unique selection of wellness services! 🧘♂️ Their crown 👑 jewel 💎 is Aescape's futuristic robotic massage machine providing a self-service user-friendly full-body massage! Truly a unique experience - you can control 🎛️ the routine, pressure, and even the music 🎵 playing with an easy-to-use tablet. 📲 Make sure to stop by the changing 🚼 room for a quick sauna ♨️ and enjoyable shower! 🚿 The staff is super friendly, professional, and welcoming! 🤗 I wish I came here more often!
★★★★★Great facility! Started with the Hyperbaric Oxygen Chamber to increase healing. Then I had a 120 Min. Deep Tissue Massage. After my massage I added on the 30 min. PEMF Red Light Bed 100% recommend adding this on after any service the best $75 you will ever spend! After I relaxed in the waiting area and enjoyed light snacks. Then I went to the women's lounge and enjoyed the dry sauna and steam room. The facility was newly renovated and very clean. Can not wait to return.
★★★★★What an amazing experience! After a quick trip to New York we were exhausted from all the places we’ve had to visit and we need to recharge our batteries. This oasis in the city is perfectly located with amazing views of saint Patrick’s cathedral! We did a couples massage and all I can say is thank you! All the equipment is top quality and the ambiance is so relaxing 🤍
Janina Cordero Aguiar Customer
★★★★★Absolutely loved my visit to the Ila Only Spa today! I feel completely rejuvenated after experiencing the unique technologies available such as red light therapy bed, electro recovery bed, hyperbaric oxygen chamber, steam and saunas with the gorgeous NYC view. Highly recommend visiting with friends for an incredible day! Already looking forward to my next visit ✨
★★★★★Spa was clean, calming and pleasant. The staff were attentive, such as Bianca, and helped make me feel welcome. The Aescape massage is a robotic massage that amazingly provides the desired pressure at the right spots and was worth it!
★★★★★One of the highlights of my stay at the Palace was this fitness center and wellness spa. Gen Katano completely reset my body, mind, and soul. The gym has everything you need with a great stretching area. Gen is magical and uses multiple tools to work on the body. We used compression therapy, full body red light therapy, oxygen therapy, Theragun, a heating and massage mask for the face … the list goes on. The spa has AMAZING estheticians and even a robot massage machine. One of the rooms is set up for couples massages and has a sauna + gorgeous view of St. Patrick’s. The ladies locker room has sauna and steam room + showers etc. 11/10 recommend visiting.
★★★★★OMG, a robot pampered me! That massage was a blessing—exactly what I needed. I highly recommend trying a robot massage: you can adjust the intensity and choose the areas you want to focus on. It was amazing—I loved it! And a special thanks to Bianca for her kindness and hospitality.
★★★★★Warm, inviting and home to perks/equipment not found in a lot of spas.
Check out their HBOT (oxygen chamber), PEMF chair, a Robotic masseuse, and a fully equipped gym with incredible views! They also have a fabulous trainer onsite. The bathrooms are well appointed with large steam and infrared saunas, super soft robes and comfy slippers to help and complete the experience. If I lived in NY, I would be looking into their membership programs. Whether you are looking for a quick pick me up, or a full day of relaxation, this is a great place to visit.
Brittany Russell Customer
★★★★★First class experience! From the time that we checked in we were greeted with smiles by knowledgeable and helpful stuff. Genesis made us feel welcomed, relaxed and did a perfect job providing accommodations. Beautiful spa and great staff, I will definitely continue to book treatments here. Thanks again Genesis!
★★★★★My experience at Aescape was absolutely incredible, and I’m already looking forward to returning as soon as possible! I didn’t know what to expect going in, but I was genuinely impressed. Bianca, who took care of me, was so helpful and hospitable—she walked me through the entire process and made me feel completely comfortable from start to finish. The massage itself was amazing, and the whole experience felt seamless and relaxing. I can’t wait to come back again very soon!
★★★★★Gen Katano was a wonderful guide through red light therapy! It is relaxing, refreshing and I am grateful to Gen for introducing me to this 21st century gift! The scientific literature and the Cleveland Clinic praises it as does NASA. Two five minute sessions with red light therapy more than met expectations. Can’t wait to try it again! Thank you. Gen!
★★★★★I had an incredible experience at Ila Spa in NYC—one of the best spa visits I’ve had anywhere. I came in for an Aescape massage, and from the moment I arrived, everything exceeded expectations. The Aescape technology itself was impressive, but what truly made the visit exceptional was the level of care and attention provided by Vlad, the spa attendant.
★★★★★Wonderful facial, thank you, Aniko! Above and beyond treatment with friendly, positive staff. They care and go the extra mile. This is my favorite spa in New York and I enjoy coming here to bring friends and family too. We love it.